Frequently asked questions

Planning security

The QR-bill is replacing the currently used payment slips. Does that mean that physical payment instructions can no longer be submitted at banks or that payments cannot be made at post office counters?

The current forms of the payment slip will be replaced by the Swiss QR Code and thus disappear. Will you only be able to pay with QR-bills in the future?

What is going to happen with the currently used blank payment slips?

The banks announced the QR code six years ago and published the measurement and design template in November 2015. Why is it necessary to make changes now?

The banks are setting a fast pace. How is it being assured that companies will be involved on time and will be ready?

QR-bill with payment part

Is one free to decide whether to use the payment part of the QR-bill?

Can the QR-bill be freely designed?

Is a perforation possible on a QR-bill between the bill and the payment part?

Is there a measurement and design template for the payment part with QR code?

Which currencies can be used with the payment part of the QR-bill?

What values can be used in the "reference number" field?

How/Where can information about the payment purpose be provided? Or is that no longer planned for?

Can advertising by placed on the payment part of the QR-bill?

How can a biller without a software solution produce a payment part with QR code himself? What can he use to do so?

What requirements must be met for the introduction of the payment part with QR code?

Payment part of the QR-bill

How can the payment part of the QR-bill be used?

Is there an obligation to test and approve the payment part in A6 format by a financial institution?

Can the payment part with QR code be used for paper-based payment instructions?

How can the payment part with QR code be used for online services?

Can the payment part with QR code be used for cash pay-ins at post office counters?

QR code as data carrier

What information is contained in the Swiss QR Code?

Will people without technical skills be disadvantaged by the introduction of the QR code?

Will the Swiss QR Code limit the use of current payment traffic channels?

Procedure with structured reference (ISR procedure)

Why is the identification for the procedure with structure reference being made with the QR-IBAN?

Is straight-through processing of the reference number ensured?

As a biller, do I need to do something to use the procedure with structured reference or the orange payment slip with reference number?

Will ISR credit files that a bank customer received to reconcile incoming payments also be replaced and, if so, with what?

Payments at the post office counter

Why is it not possible to discontinue payments at the post office counter?

Can the payment part of the QR-bill be used for cash pay-ins at post office counters?